Privacy Policy

Effective Date: 09/01/2024 Version1.0

We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our shopping website. Please take the time to read this policy to understand how we handle your personal information.

1.Information We Collect

We collect various types of information to provide you with a better experience and improve our services.

a. Personal Information

• When you use our website, we may collect the following personal information:
  Identity Data: Name, username, date of birth, gender, and any other identifiers you provide.
• Contact Data: Email address, phone number, and mailing/shipping address.
• Payment Data: Payment card details, billing information, and transaction details (only for processing payments).
• Account Data: Login credentials, purchase history, preferences, and account settings.
• Communication Data: Messages or feedback you send us via email, contact forms, or customer service interactions.

b.Non-Personal Information

We also collect nonpersonal data automatically when you interact with our website:

• Technical Data: IP address, browser type and version, time zone settings, and operating system.
• Usage Data: Information about how you use our website, including browsing history, page views, time spent on the site, and interaction with our content.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to monitor user activity, store preferences, and provide personalized experiences.

 2. How We Use Your Information

We use your personal and nonpersonal information for various purposes, including but not limited to:

a. Order Processing and Fulfillment

• To process and manage orders, payments, and delivery of products.
• To communicate with you regarding your orders, account, or inquiries.

b. Account Management

• To set up and manage your account on our website.
• To store your preferences and shopping history for easier future transactions.

c. Customer Support

• To respond to your inquiries, requests, and complaints.
• To provide aftersales services and resolve any issues.

 d. Marketing and Promotional Communications

• To send promotional materials, special offers, and updates about our products and services, provided you have given consent to receive such communications.
• You can optout of marketing communications at any time by clicking “unsubscribe” in our emails or updating your account preferences.

e. Site Improvement and Analytics

• To analyze website performance, user behavior, and trends.
• To improve the layout, content, and functionality of our website.
• To conduct research and analysis to enhance customer experience.

 f. Legal Compliance and Fraud Prevention

• To comply with legal obligations and requests from law enforcement or regulatory bodies.
• To protect our business, customers, and website from fraudulent activity or misuse.

 3. How We Share Your Information

We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:

a.With Service Providers

We may share your data with trusted third-party service providers who assist us in operating our website, fulfilling orders, processing payments, or providing customer support. These providers include:

• Payment gateways and payment processors (e.g., Stripe, PayPal)
• Shipping carriers and logistics partners
• Website hosting and IT service providers
• Marketing and advertising platforms (for promotional purposes)

All our service providers are required to protect your data and use it only for the services they provide on our behalf.

b.For Legal and Regulatory Purposes

We may disclose your personal information if required by law, court orders, or government authorities. This includes cases involving:

• Compliance with applicable laws and regulations.
• Responding to legal processes, such as subpoenas or regulatory requests.
• Protecting the rights, property, or safety of our business, customers, or others.

4.Cookies and Tracking Technologies

We use cookies and similar technologies to collect and store information about your preferences and browsing activities. Cookies help us:

Enhance website functionality and performance.

Provide personalized experiences, such as recommended products.

Track usage patterns and improve our services.

You can control cookie settings in your browser. However, disabling cookies may affect your ability to use certain features on our website.

5.Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission.
• Regular security assessments and updates to our website.
• Restricted access to personal data, only to employees and partners who need it to perform their duties.

While we strive to protect your personal data, no online transmission or storage system is completely secure. We cannot guarantee the absolute security of your data, but we take every reasonable step to safeguard it.

6.Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. This includes:

• Retaining order information for accounting, legal, and compliance purposes.
• Retaining account information as long as your account remains active or until you request deletion.

If you wish to delete your account or personal data, please contact us, and we will comply with your request, subject to any legal obligations.

7.Your Rights and Choices

You have certain rights regarding your personal data, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct inaccuracies in your personal data.
• Deletion: You can request the deletion of your personal data, subject to legal retention requirements.
• Portability: You can request a copy of your data in a structured, machine-readable format.
• Objection: You can object to the processing of your data for certain purposes, such as marketing.

Withdraw Consent: If you have provided consent for marketing, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided below.

8.Third-party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices or content. We encourage you to review the privacy policies of any external sites you visit.

9.Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your data.

10.Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us, our support email as follow：[email protected]

By using our website, you acknowledge and agree to the terms of this Privacy Policy.